Nursing performance in the pandemic COVID-19 scenery

Abstract

Objective: to report the experiences, fears and desires of the nursing professionals who work in the front line to the care of suspected and confirmed patients of COVID-19. Method: this is a descriptive, exploratory study with a qualitative approach, of the experience report type, carried out at a Federal University Hospital in the city of Belo Horizonte-MG, from March to August 2020. Results: it was described the experiences up to the present day, the operational flows of the service, the use of personal protective equipment, the challenges and potentialities experienced, as well as the mental health of the professionals during the pandemic. Conclusion: facing the unknown makes professionals fragile and vulnerable. In the meantime, direct involvement of managers in the care management process is essential, in addition, there must be constant training for professionals who are on the front lines to combat the pandemic.