Humanization and soft technologies applied to nursing care in the intensive care unit: a systematic review

Abstract

Objective: To analyze the humanization process and the use of soft technologies applied to nursing care in the Intensive Care Unit. Method: Systematic review conducted in the BDENF, Lilacs and SciELO databases, with the combination of the descriptors "Humanization", "Nursing care", "Intensive Care Unit" and "Technology", in Portuguese and Spanish languages in the period from 2016 to 2019. Results: 07 papers were selected for analysis, which highlighted humanization and the use of soft technologies as an indispensable working tool for nursing care. Conclusion: The data lead to the perception of the various ways to enable humanization and the use of soft technologies in patient care in the Intensive Care Unit, being unquestionable the importance of having a holistic vision for the provision of a comprehensive care service, reaching patients and families, and hard technologies should be combined with this process.